Application support is more than providing technical resources. It means truly comprehending the business processes and, if you require, running the application for you. IMRIEL ensures we understand the business process, because we know that most application issues are typically down to lack of user training, data quality or poor configuration. IMRIEL provides a package of proactive and reactive application support for bespoke and packaged applications such as Salesforce.com. We take the pain of ownership away – one call to IMRIEL and the problem becomes ours. We also provide support services for bespoke and packaged applications based on Oracle, Open Source, Force.com (Salesforce.com platform) and Microsoft CRM. This can encompass light-touch support for in-house teams (who may not have the detailed knowledge of the technology), through to services where IMRIEL physically hosts and runs the application and infrastructure for a fixed, monthly cost. • Fixed price support plans
• Flexible “pay-as-you-go” support plans
• All-encompassing 100% managed plans Where needed, IMRIEL hosts across multiple locations in London.
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Contact us now - we can give you an indicative cost within a few hours, as we have a full menu of services. |
